Unable to update Windows PI 1.8.9-1 to 1.8.9-2 or 1.8.9-3

George Kimball

Hi Adam,

Up to this point in my journey to learn PI...no problem thanks to your excellent tutorials. While trying to update my current version of PI 1.8.9-1, I keep running into this problem (see attached file). The problem has been noted on the PI forum by another member, but PI was unable to reproduce the error. Any ideas on how to proceed from here? I was able to reinstall PI 1.8.9-1 with no problems. Unfortunately, it appears I need an updated version to take advantage of SetiAstro scripts. Thank you for your help. George

BlockHead

Sorry...this is a question for the PI forum.

But if you like more words... ChatGPT says:

The "Unable to locate entry point" error typically occurs when an application, like PixInsight, tries to access a function or resource in a dynamic link library (DLL) that isn't available. This can happen due to:

1. Corrupt or Missing DLL Files: The required DLL is missing or not correctly installed.
2. Incompatible Version: The application is trying to access a function in a DLL that doesn't exist in the current version.
3. Installation Issues: The software installation might be incomplete or corrupted.

Steps to Troubleshoot:

1. Reinstall the Application: A fresh installation might replace missing or incompatible files.
2. Update the System: Ensure all system updates are applied, as missing updates can cause DLL issues.
3. Check for Conflicting Software: Sometimes other installed software might conflict with PixInsight. Try running the application in a clean boot environment to rule this out.

If the problem persists, checking PixInsight's forums or support might provide a solution specific to the version or setup in use.

-the Blockhead

George Kimball

Thanks for the info. I already tried the reinstall and isolated the software, so, it's probably a Windows update or something of that nature. It was a major headache the last time I updated Windows in 2015, so 1.8.9-1 will be the last stop on my PI update train.