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Extracting files fails

Matthias Perrin
in PixInsight

Hi Adam

I’m a new user of PixInsight and have a
problem extracting downloaded files. For some weeks everything worked perfectly:
downloading files from the download center, right clicking on the file to place
it in my Downloads folder, then choosing “extract all” and so placing and
extracting the file in the prepared Darks folder in PixInsight. 

Then from one instance to another “extract all” didn’t appear anymore in my
system. I tried on three different computers (1x Win 10 and 2x Win 11). On each
computer I had the same problem. I deleted and loaded PixInsight again, but
there was no change. The transfer from my Downloads  folder 
to PixInsight didn’t work anymore.

Is there any solution to this problem or is there an alternative way to get the
files unzipped?

Thank you, Matthias

Comments

  • BlockHeadBlockHead
    Hi Matthias,

    Sorry, I need more information.
    Are you talking about ZIP files?
    Are this ZIP files from my site? (can you show me an example?)
    Can you show a screenshot of it not having "Extract all" ?
    This issue is independent of PixInsight. (You do not need to touch your PixInsight installation.)

    Let me know!
    -the Blockhead
  • Matthias Perrin
    Hi Adam

    As you suggested to me I went back to the download files from your site. Here I had no problems finally. Then in the Downloads Center from PixInsight I was wrong trying equally to extract the GAIA -files as I had to do with the Darks in your site. In some way I was disturbed about the fact that these files appeared in PixInsight as "unknown". Now after all everything works the normal way again and I'm glad about this.
    Thank you very much! It's good to feel somebody is helping us if things don't work as we would like it!
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